Bedside information technology to be adopted by a fourth DHB

Counties Manukau District Health Board chooses digital solution for bedside observations to improve patient outcomes


New Zealand District Health Boards (DHBs) have a strong reputation of being early adopters of technology and innovators in health, and Counties Manukau DHB is no different. As the fourth DHB to choose  Patientrack technology in a little over 12 months, there are exciting changes to the way NZ hospitals care for patients in a bid to improve patient safety and the overall patient experience.

Patientrack is fast to deploy, as it has been built to easily integrate with existing hospital systems. But it is the intuitive interface, mobility and immediate patient benefits that has assisted with the fast uptake of the solution by nursing staff, managers, and clinicians across the current DHBs.

‘The results and the feedback from other DHBs were compelling and led us to opt for Patientrack to deliver the benefits we sought. When bedside observations can be taken, recorded, and calculated efficiently and quickly at the bedside, there are tangible benefits. We will have greater visibility if a patient is deteriorating and we can spend our time with them, instead of filling out paper charts.

Patientrack will help create a more efficient work force as our nurses, doctors and Allied health team can be where they are needed. Our aim is to enter the data once, but use it many times through integration with other clinical systems and use of mobile technology’ says Michelle Nicholson-Burr, eVitals Clinical Champion.

The system is not only replacing outdated paper-based observations within the hospitals, but MKM Health will be working with staff and clinicians at Counties Manukau DHB to provide a number of electronic nursing assessments which will also be accessible via mobile devices at the bedside.

Clinicians will have access to accurate and real-time observations data on patients across the hospital. This benefits not only the patient, it provides increased visibility and reporting on  improved levels of compliance with hospital protocols, as well as reliable data for operational, planning and performance improvement.

Kate Quirke, CEO of MKM Health says ‘While the technology has been in use in the UK for some time, we have been really excited to bring Patientrack to New Zealand, but what is most exciting is seeing the results and the impact our solution has on the local hospitals in caring for patients, as can be evidenced by results from Canterbury and Waitemata DHBs.’

‘We don’t just stop at implementation either, we are in continual discussions with our clients about how we can improve and enhance features within Patientrack that will see Patientrack continue to help them deliver best patient outcomes’.

Patientrack can demonstrate a strong alignment to the Ministry of Health (MoH) five strategic themes under the updated NZ health strategy. In particular, the technology supports the staff and the system to work in a smarter more agile manner, delivering care at the bedside. Patientrack’s ability to support the five pillars of the NZ Health strategy was recognised by NZ Health IT awarding it the inaugural prize for innovation in healthcare IT in 2016.

Roll out to the first wards at Counties Manukau DHB is set for mid 2017.



About MKM Heath
MKM Health is an information technology solutions company dedicated to healthcare. We work with our clients to implement solutions, integrate systems, align business and technology and ultimately help deliver best outcomes for patients. We are passionate about improving patient outcomes, avoiding harm and improving efficiency and effectiveness as well as working with our clients to maximise investments. Our team is dedicated to providing advice and practical support that requires strategic insight into health technology trends. We have proven deep health domain knowledge, technical knowledge of hospital systems and health informatics, combined with our technical systems integration capabilities.  We are the distributors for Patientrack in New Zealand and Australia.

For further information please visit or follow us on Twitter.


About Patientrack
Patientrack helps hospitals deliver safer care – which is also more cost-effective care – by ensuring observation and assessment protocols are carried out correctly and consistently, and by automatically calculating early warning scores and alerting clinicians when interventions are needed. Through early identification of deteriorating patients, and the promoting of necessary assessments, Patientrack helps hospitals meet national and local targets for improvements in patient safety, improving patient outcomes and supporting frontline staff, while at the same time cutting costs and reducing paper. Patientrack was developed in conjunction with health professionals and its effectiveness in delivering both patient safety and cost improvements has been proven in a peer-reviewed clinical journal.

For further information please visit or follow @Patientrack on Twitter.